Return & Refund Policy

Last updated: October 11, 2026

At Seffol, customer satisfaction is our top priority.

Please review our return and refund policy carefully before placing your order.

Returns

We accept returns only in the following cases:

• The product has a manufacturing defect.

• You received a wrong item that does not match your order.

To be eligible for a return:

• You must contact us within 7 days of receiving your order.

• The item must be unused, in its original condition, and with the original packaging.

• Clear photos or videos showing the issue must be provided for review.

Return Process

If your return request is approved, we will provide you with the required instructions to complete the return process.

Please do not send any product back before contacting our customer support team and receiving confirmation.

Refunds

Once your return is received and approved:

• Refunds will be processed using the original payment method.

• Refund processing may take 5–10 business days, depending on your payment provider.

Non-Returnable Items

We do not accept returns or refunds in the following cases, except where required by applicable consumer protection laws:

• Change of mind after purchase.

• Incorrect address or shipping details provided by the customer.

• Products showing signs of use, damage, or normal wear and tear.

• Delays caused by shipping companies, customs procedures, or circumstances outside our control.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team:

Seffol

Email: ghazin83@gmail.com